Simulator
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The shift lead who has to pull up a colleague. They practise first.

Shift leads and team leaders rehearse the floor's difficult conversations before having them.

The call: a supplier late for the third time

1:12 / 3:00

The supplier · AI avatar

I know, we're late. We need another week.

The avatar plays the supplier. The shift lead answers out loud.

Right after the call

72

The score, out of 100

Three things to change

  1. Say what the delay costs
  2. Ask for a date in writing
  3. Agree what happens if it slips
  1. 1

    The shift lead rehearses the correction, the late supplier, the safety briefing.

  2. 2

    They get a score and three things to change.

  3. 3

    You see which department improves.

Built with ADR Center · negotiation and mediation since 1998

The score has twelve dimensions, eight of them on the words, and it quotes the words used in the call.

The difficult conversations of the shop floor.

We open one company at a time. Book now and the price on this page stays yours for 12 months.

Base

To start with one department

€15 per person a month

55 minutes a month

Pro

Recommended

To train everyone, every week

€20 per person a month

90 minutes a month

Enterprise

For 1,000 people and more

Let's talk

Minutes by volume

Prices exclude VAT. A minute is a minute with the avatar: scores and reports use none.