Base
To start with one department
€15 per person a month
55 minutes a month
Your engineers know everything. Explaining it to a customer is another matter.
Technical people practise explaining, and saying no, with a customer who does not know the subject.
The call: a customer who asks for a change for free
1:12 / 3:00
The customer · AI avatar
It's a tiny change. You'll do it for free, right?
The avatar plays the customer. The engineer answers out loud.
Right after the call
72
The score, out of 100
Three things to change
- Say no in the first sentence
- Explain what the change involves
- Offer a quote
- 1
The engineer explains, and says no, to a customer who does not know the subject.
- 2
They get a score and three things to change.
- 3
You see which department improves.
Built with ADR Center · negotiation and mediation since 1998
The score has twelve dimensions, eight of them on the words, and it quotes the words used in the call.
The engineer who can say no.
We open one company at a time. Book now and the price on this page stays yours for 12 months.
Pro
RecommendedTo train everyone, every week
€20 per person a month
90 minutes a month
Enterprise
For 1,000 people and more
Let's talk
Minutes by volume
Prices exclude VAT. A minute is a minute with the avatar: scores and reports use none.